Metcalfe
Christopher Byrne, RIBO
Personal & Commercial Insurance Producer
Christopher brings a wealth of commercial experience to our team, thanks to his impressive background in software sales and commercial real estate. He swiftly earned his RIBO license in 2021 and is enthusiastic about assisting clients with both personal and business insurance needs. Christopher is available and is happy to meet with clients like you, in the comfort of their home or place of business. If you’re seeking an informed opinion on your insurance, make Christopher your first choice. Reach out to him today for expert advice and personalized service.
Tara Wagemans , RIBO
Personal Insurance Account Manager
Tara, originally from Morrisburg, primarily works out of our Metcalfe office. With a strong background in the financial sector, Tara brings valuable skills and traits to our Personal Insurance team. She joined Hicks Insurance in May 2021, shortly after successfully obtaining her RIBO license. Feel free to reach out to Tara with any questions you may have. She is here to assist you with all your personal insurance needs!
Tova Barré , RIBO
Commercial Insurance Account Manager
Tova transitioned from the hospitality industry to insurance, joining the Hicks team in May 2021. She quickly earned her RIBO license in July of that year. With a strong focus on commercial insurance, Tova brings a wealth of experience and dedication to her role as a Commercial Insurance Account Manager. Tova’s portfolio of commercial clients greatly appreciates her expedited approach to staying on top of business changes. Her proactive and efficient methods ensure that clients receive timely updates and adjustments to their policies, keeping their coverage aligned with evolving business needs. Tova’s commitment to understanding each client’s unique situation and providing tailored solutions has earned her a reputation for reliability and excellence. Reach out to Tova for all your commercial insurance needs and experience the difference her expertise and dedication make in managing your business insurance.
Erin Doré, RIBO
Personal Insurance Account Manager
Introducing Erin, Your Personal Insurance Specialist Erin earned her RIBO designation in 1998 and has been a dedicated professional in the insurance industry ever since. We were delighted to welcome Erin to our Hicks Insurance Metcalfe team in early 2016. Specializing in personal insurance, Erin is committed to providing exceptional service and expertise. You can rely on Erin to assist you with all your insurance needs, ensuring you receive the best possible coverage and support. Reach out to Erin today and experience the difference her knowledge and dedication make.
Allison Medeiros, RIBO
Personal Insurance Account Manager
Allison has been a dedicated member of the Hicks Insurance team for two years, having joined us in October 2023 and quickly earning her Registered Insurance Broker of Ontario license. With her background in the paramedical side of life insurance and her exceptional customer service skills, Allison is a go-to choice for many. Her commitment to serving people and families throughout Metcalfe and Ontario is unwavering. Allison’s expertise and dedication make her an excellent choice for all your personal insurance needs. Reach out to Allison today and experience the difference her personalized service can make.
Karen Sheldrick, RIBO
Personal Insurance Account Manager
Karen has been a valued member of Hicks Insurance since 2019, bringing over 15 years of industry experience to our team of brokers. Her extensive knowledge and dedication ensure that you are in great hands. Karen’s expertise spans a wide range of personal insurance needs, from home and auto to life and health insurance. She is committed to providing personalized service and tailored solutions to meet the unique needs of each client. Karen’s approach is not just about finding the right coverage but also about building lasting relationships with her clients, ensuring they feel supported and understood. Her proactive and attentive nature means she is always ready to assist with any questions or concerns, making the insurance process smooth and stress-free. Karen’s clients appreciate her thoroughness and the peace of mind that comes from knowing they are well-protected. Contact Karen today for all your insurance needs and experience the exceptional service she provides. With Karen, you can be confident that you are in the best hands.
Krista Rawling, RIBO
Personal Insurance Account Manager
Krista has been a valued member of Hicks Insurance since 2003. With over two decades of experience, she specializes in personal insurance, ensuring clients receive tailored coverage that meets their unique needs. Krista is renowned for her exceptional client service, consistently going above and beyond to support and assist our valued customers. Her dedication and expertise make her an integral part of our team, helping clients navigate their insurance options with confidence and ease.
Louise Melbourne, RIBO
Accounting
Louise joined Hicks Insurance in 1988, marking the beginning of a long and successful career with the company. Two years later, in 1990, she achieved a significant milestone by obtaining her Registered Insurance Brokers of Ontario (RIBO) license, which further solidified her expertise in the insurance industry. Over the years, Louise has become an invaluable asset to our team, particularly in the area of client service support. Her dedication to providing exceptional service ensures that our clients receive the attention and assistance they need. In addition to her client service skills, Louise brings a wealth of accounting knowledge to our office, allowing her to manage financial matters with precision and efficiency. Her combination of industry experience, client-focused approach, and strong accounting abilities makes her a key contributor to the success of Hicks Insurance.
Sandra McNeely, RIBO
Farm Account Manager & Producer
Sandra, our dedicated farm insurance specialist, has been an integral part of the insurance industry since 1988, bringing over three decades of experience and expertise to our team. Her extensive knowledge of farm insurance allows her to provide tailored solutions that meet the unique needs of agricultural clients. In her role as our farm account manager, Sandra not only oversees the insurance needs of our farm clients but also takes on the responsibility of managing her own portfolio of clients across various insurance lines. This dual role enables her to leverage her comprehensive understanding of different insurance products, ensuring that all her clients receive the best possible coverage and support. Sandra’s commitment to her clients and her passion for the agricultural sector make her an invaluable asset to our organization and a trusted advisor to those she serves.
Sheila Reaney, RIBO
Operations Manager & Business Insurance Account Manager
With 25 years of extensive experience in the industry, Sheila has developed a deep expertise in the areas of commercial property and liability. Her comprehensive knowledge allows her to navigate the complexities of commercial real estate, ensuring that her clients receive tailored solutions that meet their specific needs. Sheila’s focus on commercial property encompasses a wide range of services, including property management, risk assessment, and insurance coverage analysis. Additionally, her proficiency in liability matters enables her to effectively address potential risks and protect her clients’ interests. Throughout her career, Sheila has built a reputation for her professionalism, attention to detail, and commitment to delivering exceptional results, making her a trusted advisor in the field.
Daryn Hicks, RIBO
President
Daryn joined this family-founded and operated business as a full-time member in 2006, following the successful completion of his RIBO (Registered Insurance Brokers of Ontario) license. This milestone not only marked his entry into the professional world but also represented a significant moment in our company’s history, as he became the third generation to carry on the family legacy in the insurance industry. He now leads the team at Hicks Insurance. He has grown the firms presence in local communities by setting up offices with locally based agents. This personalized approach has led to exponential growth of the portfolio and services now available to persons and business across Ontario.
Doug Hicks, RIBO
Retired
Doug, a second-generation member of the Brokerage, is currently relishing a well-earned semi-retirement after dedicating 40 years to the industry. He became part of the firm in 1977, stepping into a world that was both familiar and new, having grown up watching his parents navigate the complexities of the financial landscape. With a strong foundation built on the values instilled in him by his family, Doug quickly adapted to the fast-paced environment of the Brokerage, where he honed his skills and developed a keen understanding of market dynamics.
Morrisburg
Cindy Brown, RIBO, CAIB
Personal Insurance Account Manager
Cindy has been a valued member of our Morrisburg office since 2016, bringing over 30 years of insurance expertise to Hicks Insurance. As a Personal Insurance Account Manager, Cindy’s dedication to expanding her knowledge is evident through her successful completion of the nationally recognized CAIB (Canadian Accredited Insurance Broker) program. The CAIB curriculum has equipped Cindy with an in-depth understanding of personal lines of insurance. Her commitment to excellence ensures that you are always in capable hands. Cindy’s long-term dedication to her clients is unmatched. She takes pride in building lasting relationships and providing personalized service that meets your unique needs. Reach out to Cindy for all your insurance needs and experience the difference that her expertise and dedication make.
Lise VanBeilen, RIBO, CAIB
Personal Insurance Account Manager
Lise has been a dedicated member of the Hicks Insurance team since 2011. She earned her Registered Insurance Broker of Ontario license in 2002 and has been actively serving clients ever since. Lise’s commitment to professional growth is evident in her successful completion of the CAIB (Canadian Accredited Insurance Broker) designation in just 12 months in 2018. The CAIB program has provided Lise with comprehensive knowledge and understanding of personal insurance. Her expertise ensures that you receive top-notch service tailored to your needs. Connect with Lise for all your insurance needs and benefit from her extensive experience and dedication.
Laury Pilon, RIBO, CAIB
Farm & Commercial Account Manager
Laury, a proud resident of Morrisburg, has dedicated over 30 years to the insurance industry, amassing a wealth of knowledge and experience that spans a wide array of insurance types. Her extensive career as a Registered Insurance Broker has equipped her with the skills necessary to navigate the complexities of the insurance landscape, ensuring that her clients receive the best possible coverage tailored to their unique needs. In December 2013, Laury further solidified her professional credentials by earning the prestigious National Canadian Accredited Insurance Broker (CAIB) designation. This achievement not only reflects her commitment to ongoing professional development but also underscores her expertise in the field, allowing her to provide informed and reliable advice to her clients. Laury joined the Hicks Insurance team in 2011, where she has continued to thrive and contribute to the company’s reputation for excellence. Her deep understanding of the insurance market, combined with her dedication to client service, has made her an invaluable asset to both her colleagues and the clients she serves. Laury’s passion for her work and her community is evident in every interaction, as she strives to ensure that individuals and businesses in Morrisburg and beyond are well-protected and informed about their insurance options.
Louise Melbourne, RIBO
Accounting
Louise joined Hicks Insurance in 1988, marking the beginning of a long and successful career with the company. Two years later, in 1990, she achieved a significant milestone by obtaining her Registered Insurance Brokers of Ontario (RIBO) license, which further solidified her expertise in the insurance industry. Over the years, Louise has become an invaluable asset to our team, particularly in the area of client service support. Her dedication to providing exceptional service ensures that our clients receive the attention and assistance they need. In addition to her client service skills, Louise brings a wealth of accounting knowledge to our office, allowing her to manage financial matters with precision and efficiency. Her combination of industry experience, client-focused approach, and strong accounting abilities makes her a key contributor to the success of Hicks Insurance.
Daryn Hicks, RIBO
President
Daryn joined this family-founded and operated business as a full-time member in 2006, following the successful completion of his RIBO (Registered Insurance Brokers of Ontario) license. This milestone not only marked his entry into the professional world but also represented a significant moment in our company’s history, as he became the third generation to carry on the family legacy in the insurance industry. He now leads the team at Hicks Insurance. He has grown the firms presence in local communities by setting up offices with locally based agents. This personalized approach has led to exponential growth of the portfolio and services now available to persons and business across Ontario.
North Gower
Nancy Merriam-Oliver, RIBO
Insurance Broker & Account Manager
Nancy, a proud North Gower local, has been a valuable member of Hicks Insurance since September 2023, bringing with her 30 years of experience in the insurance industry. Her dedication to serving the local community and surrounding areas is unwavering. With Nancy, you are always in great hands. Whether you need advice, community sponsorship, or simply want to reconnect, she is here to help. Remember, your best insurance is a local insurance broker. Reach out to Nancy today!
Louise Melbourne, RIBO
Accounting
Louise joined Hicks Insurance in 1988, marking the beginning of a long and successful career with the company. Two years later, in 1990, she achieved a significant milestone by obtaining her Registered Insurance Brokers of Ontario (RIBO) license, which further solidified her expertise in the insurance industry. Over the years, Louise has become an invaluable asset to our team, particularly in the area of client service support. Her dedication to providing exceptional service ensures that our clients receive the attention and assistance they need. In addition to her client service skills, Louise brings a wealth of accounting knowledge to our office, allowing her to manage financial matters with precision and efficiency. Her combination of industry experience, client-focused approach, and strong accounting abilities makes her a key contributor to the success of Hicks Insurance.
Daryn Hicks, RIBO
President
Daryn joined this family-founded and operated business as a full-time member in 2006, following the successful completion of his RIBO (Registered Insurance Brokers of Ontario) license. This milestone not only marked his entry into the professional world but also represented a significant moment in our company’s history, as he became the third generation to carry on the family legacy in the insurance industry. He now leads the team at Hicks Insurance. He has grown the firms presence in local communities by setting up offices with locally based agents. This personalized approach has led to exponential growth of the portfolio and services now available to persons and business across Ontario.
Carp
Abigail Argue-Findlay, RIBO
Farm & Personal Insurance Broker
Abigail has been an integral part of our team at Hicks Insurance for some time now, working from our branch office in the Village of Carp. Abby’s forward-thinking approach to insurance and her extensive expertise, especially in Agriculture, have greatly benefited our clients. Growing up on a farm, Abby’s family continues to operate a beef farm, reinforcing her deep-rooted connections to the Ottawa Valley. As the Past President of Carp Fair, Abby’s commitment to the community shines through her year-round volunteering and her role as a 4-H Leader for West Carleton. We are proud to have Abby on our team, and her dedication and wealth of knowledge continue to make a positive impact on our community and clients.
Louise Melbourne, RIBO
Accounting
Louise joined Hicks Insurance in 1988, marking the beginning of a long and successful career with the company. Two years later, in 1990, she achieved a significant milestone by obtaining her Registered Insurance Brokers of Ontario (RIBO) license, which further solidified her expertise in the insurance industry. Over the years, Louise has become an invaluable asset to our team, particularly in the area of client service support. Her dedication to providing exceptional service ensures that our clients receive the attention and assistance they need. In addition to her client service skills, Louise brings a wealth of accounting knowledge to our office, allowing her to manage financial matters with precision and efficiency. Her combination of industry experience, client-focused approach, and strong accounting abilities makes her a key contributor to the success of Hicks Insurance.
Daryn Hicks, RIBO
President
Daryn joined this family-founded and operated business as a full-time member in 2006, following the successful completion of his RIBO (Registered Insurance Brokers of Ontario) license. This milestone not only marked his entry into the professional world but also represented a significant moment in our company’s history, as he became the third generation to carry on the family legacy in the insurance industry. He now leads the team at Hicks Insurance. He has grown the firms presence in local communities by setting up offices with locally based agents. This personalized approach has led to exponential growth of the portfolio and services now available to persons and business across Ontario.