Staff Directory

Christopher brings a wealth of commercial experience to our team, thanks to his impressive background in software sales and commercial real estate. He swiftly earned his RIBO license in 2021 and is enthusiastic about assisting clients with both personal and business insurance needs. Christopher is available and is happy to meet with clients like you, in the comfort of their home or place of business. If you’re seeking an informed opinion on your insurance, make Christopher your first choice. Reach out to him today for expert advice and personalized service.

Tara, originally from Morrisburg, primarily works out of our Metcalfe office. With a strong background in the financial sector, Tara brings valuable skills and traits to our Personal Insurance team. She joined Hicks Insurance in May 2021, shortly after successfully obtaining her RIBO license. Feel free to reach out to Tara with any questions you may have. She is here to assist you with all your personal insurance needs!

Tova transitioned from the hospitality industry to insurance, joining the Hicks team in May 2021. She quickly earned her RIBO license in July of that year. With a strong focus on commercial insurance, Tova brings a wealth of experience and dedication to her role as a Commercial Insurance Account Manager. Tova’s portfolio of commercial clients greatly appreciates her expedited approach to staying on top of business changes. Her proactive and efficient methods ensure that clients receive timely updates and adjustments to their policies, keeping their coverage aligned with evolving business needs. Tova’s commitment to understanding each client’s unique situation and providing tailored solutions has earned her a reputation for reliability and excellence. Reach out to Tova for all your commercial insurance needs and experience the difference her expertise and dedication make in managing your business insurance.

Introducing Erin, Your Personal Insurance Specialist Erin earned her RIBO designation in 1998 and has been a dedicated professional in the insurance industry ever since. We were delighted to welcome Erin to our Hicks Insurance Metcalfe team in early 2016. Specializing in personal insurance, Erin is committed to providing exceptional service and expertise. You can rely on Erin to assist you with all your insurance needs, ensuring you receive the best possible coverage and support. Reach out to Erin today and experience the difference her knowledge and dedication make.

Allison has been a dedicated member of the Hicks Insurance team for two years, having joined us in October 2023 and quickly earning her Registered Insurance Broker of Ontario license. With her background in the paramedical side of life insurance and her exceptional customer service skills, Allison is a go-to choice for many. Her commitment to serving people and families throughout Metcalfe and Ontario is unwavering. Allison’s expertise and dedication make her an excellent choice for all your personal insurance needs. Reach out to Allison today and experience the difference her personalized service can make.

Karen has been a valued member of Hicks Insurance since 2019, bringing over 15 years of industry experience to our team of brokers. Her extensive knowledge and dedication ensure that you are in great hands. Karen’s expertise spans a wide range of personal insurance needs, from home and auto to life and health insurance. She is committed to providing personalized service and tailored solutions to meet the unique needs of each client. Karen’s approach is not just about finding the right coverage but also about building lasting relationships with her clients, ensuring they feel supported and understood. Her proactive and attentive nature means she is always ready to assist with any questions or concerns, making the insurance process smooth and stress-free. Karen’s clients appreciate her thoroughness and the peace of mind that comes from knowing they are well-protected. Contact Karen today for all your insurance needs and experience the exceptional service she provides. With Karen, you can be confident that you are in the best hands.

Krista has been a valued member of Hicks Insurance since 2003. With over two decades of experience, she specializes in personal insurance, ensuring clients receive tailored coverage that meets their unique needs. Krista is renowned for her exceptional client service, consistently going above and beyond to support and assist our valued customers. Her dedication and expertise make her an integral part of our team, helping clients navigate their insurance options with confidence and ease.

Louise joined Hicks Insurance in 1988, marking the beginning of a long and successful career with the company. Two years later, in 1990, she achieved a significant milestone by obtaining her Registered Insurance Brokers of Ontario (RIBO) license, which further solidified her expertise in the insurance industry. Over the years, Louise has become an invaluable asset to our team, particularly in the area of client service support. Her dedication to providing exceptional service ensures that our clients receive the attention and assistance they need. In addition to her client service skills, Louise brings a wealth of accounting knowledge to our office, allowing her to manage financial matters with precision and efficiency. Her combination of industry experience, client-focused approach, and strong accounting abilities makes her a key contributor to the success of Hicks Insurance.

Sandra, our dedicated farm insurance specialist, has been an integral part of the insurance industry since 1988, bringing over three decades of experience and expertise to our team. Her extensive knowledge of farm insurance allows her to provide tailored solutions that meet the unique needs of agricultural clients. In her role as our farm account manager, Sandra not only oversees the insurance needs of our farm clients but also takes on the responsibility of managing her own portfolio of clients across various insurance lines. This dual role enables her to leverage her comprehensive understanding of different insurance products, ensuring that all her clients receive the best possible coverage and support. Sandra’s commitment to her clients and her passion for the agricultural sector make her an invaluable asset to our organization and a trusted advisor to those she serves.

With 25 years of extensive experience in the industry, Sheila has developed a deep expertise in the areas of commercial property and liability. Her comprehensive knowledge allows her to navigate the complexities of commercial real estate, ensuring that her clients receive tailored solutions that meet their specific needs. Sheila’s focus on commercial property encompasses a wide range of services, including property management, risk assessment, and insurance coverage analysis. Additionally, her proficiency in liability matters enables her to effectively address potential risks and protect her clients’ interests. Throughout her career, Sheila has built a reputation for her professionalism, attention to detail, and commitment to delivering exceptional results, making her a trusted advisor in the field.

Daryn joined this family-founded and operated business as a full-time member in 2006, following the successful completion of his RIBO (Registered Insurance Brokers of Ontario) license. This milestone not only marked his entry into the professional world but also represented a significant moment in our company’s history, as he became the third generation to carry on the family legacy in the insurance industry. He now leads the team at Hicks Insurance. He has grown the firms presence in local communities by setting up offices with locally based agents. This personalized approach has led to exponential growth of the portfolio and services now available to persons and business across Ontario.

Doug, a second-generation member of the Brokerage, is currently relishing a well-earned semi-retirement after dedicating 40 years to the industry. He became part of the firm in 1977, stepping into a world that was both familiar and new, having grown up watching his parents navigate the complexities of the financial landscape. With a strong foundation built on the values instilled in him by his family, Doug quickly adapted to the fast-paced environment of the Brokerage, where he honed his skills and developed a keen understanding of market dynamics.